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Find answers to regularly asked questions in our searchable FAQ. Select thumbs up or thumbs down to help us improve the answers given in our FAQ.

How do I access Epic remotely?

2788 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Dec 10, 2019    epic remote access

Use OHSLink to access Epic when you are not at an Ochsner campus or facility. You will need your Ochsner ID and password to login.

Can the Medical Library help with a journal club?

1601 views   |   2 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 28, 2019    journals full-text journal club access

If your unit or department wants to start a journal club or re-energize an existing one, the Medical Library can help. We'll need you to choose a group facilitator and recruit group participants but our staff can assist with selecting the most relevant or current articles for review and discussion. We can obtain the full-text articles for you too if you have issues accessing it. Read about the journal club support we provide.

How do I access Medical Library subscribed journals and eBooks when offsite?

1203 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Feb 20, 2019    remote resources access

Read these instructions for remote accessBrowZine is an ideal way to get full-text articles from our journals. Read by QxMD is a moble app that can be downloaded to your smartphone or tablet for mobile access to our subscribed journals. EZproxy offers remote access to both our journal and eBook holdings. Each method will require logging in with your Ochsner/Epic credentials. Contact Medical Library staff for assistance if you have technical questions.


How do I earn CME credit using UpToDate?

1070 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 27, 2019    CME UpToDate resources

UpToDate (a clinical decision support tool) is an accredited learning resource that can earn users AMA PRA Category 1 Credit™. To activate this feature, create a personal UpToDate account on a desktop computer on the Ochsner network. Click on the "Register" link in the upper right corner on the UpToDate home page and create a user account. It is best to do this when logged into Epic to confirm your computer is on the Ochsner network. Then, when you research a clinical question in UpToDate, your search activity and time spent is tracked and held in your personal account. Watch an online Help Demo (select "CME/CE/CPD Credits" from the Playlist menu) for more details and on how to redeem your CME credits.


How do I get UpToDate on my mobile device?

963 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 13, 2019    remote UpToDate mobile access

To get access to UpToDate (a clinical decision support tool) on a mobile device, first create a personal UpToDate account on a desktop computer on the Ochsner network. Click on the "Register" link in the upper right corner on the UpToDate home page and create a new user account. It is best to do this when logged into Epic to confirm your computer is on the Ochsner network. Next download the UpToDate app to your device. Finally, open the app and enter your new personal account login credentials. UpToDate on your mobile device requires monthly authentication but by logging into Epic during the month, this should happen automatically. 


How can I recommend a journal or book for the Medical Library collection?

We appreciate recommendations for improving our collection. Use our Resource Purchase Request to make a suggestion. Be sure to include as much information as possible to assist in our evaluation of the resource. Please note that not all institutional subscription book titles are available in electronic or audio format.

How do I get a full-text article from a journal not subscribed to by the Medical Library?

874 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 02, 2020    journals ILLiad

To get articles from journals we do not subscribe, use your Ochsner ILLiad account, our inter-library loan and document delivery service. ILLiad is the fastest, most direct way to submit requests. Most requests are completed within 24 hours and delivered to your ILLiad account. You will be notified by email too.


Does the Medical Library provide medical advice?

868 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    medical advice

The Medical Library provides health information for educational use only. This should not be considered medical advice. Our staff is not trained to answer questions about medical conditions. For medical advice, please consult your doctor. You may also contact Ochsner On Call at 1-800-231-5257. This is a free service available 24/7 with specially-trained nurses who can help determine your best care options.

How do I learn to use resources and services of the Medical Library?

866 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    resources services

Our staff can demonstrate and offer guidance in using our resources—unscheduled or by appointment. We can provide anything from a brief overview of services to customized, in-depth, hands-on training in essential resources. Chat, text, call or email our staff for assistance. You can also make an In-Service Request for someone from our staff to present at your next department or team meeting.


Can I sell you my donation to use in the Ochsner Archives?

839 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    archives donation

Ochsner is a non-profit organization and due to policy, we cannot pay for donations.


I have an interesting fact or story I’ll like to tell about Ochsner for the Archives Collection...do you record these?

829 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 10, 2018    oral history archives donation

Yes! We have an ongoing oral history program and want to know more about your story. Please contact the Medical Library either by email or phone and our archivist will be in touch with you.


Can I use any image I find in the Ochsner Archives Catalog?

828 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    archives catalog permission

Email medicallibrary@ochsner.org for permission to use any images from our Archive Collection. Images in our Archives Catalog contain a watermark which will be removed once permission to use an image is granted.


How do I find something from the Ochsner Archives?

823 views   |   1 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Oct 08, 2018    archives search catalog

Use our Archives Catalog to search for documents and digitized images from the archive collection. You can search by keywords, year, and material type. The Archives Catalog also features several collections of similar images and topics.


What is the ILLiad service from the Medical Library?

822 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 02, 2020    journals books ILLiad

Interlibrary loan internet accessible database (ILLiad) is the resource sharing management software used by the Medical Library to process and manage our interlibrary loan (ILL) requests. Through ILLiad, you can request and receive article and book chapter requests. There is no cost for this service for Ochsner staff and employees.


Who can use the Medical Library?

820 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    resources services

Medical Library resources and services are available to all Ochsner employees across the entire system. This includes Ochsner physicians, residents, nurses, clinical staff, faculty, students studying or training at Ochsner, and administrative leaders.

Are Medical Library resources and services found in Epic?

Yes. Links can be found in Epic by clicking on "WebLink Resources" located in the top nav. Look for Ochsner Medical Library on the the drop-down menu. There are links to clinical resources, our catalog, literature search request form,  ILLiad, and PubMed.

How do I find the print books available from the Medical Library?

798 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Nov 19, 2019    books catalog

Start with using our Print Holdings Catalog. Enter your search term(s) in the search box and click the search button. A list of relevant results of hard copy books available from the Medical Library will be provided. Click on the book’s Title to retrieve its full record. Look for the book's Call Number which indicates where in the stacks to find the hard copy book if it is available.


Who is allowed to check out books from the Medical Library?

789 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 29, 2020    books

Our collection of print books (excluding rare books) is available to physicians, clinical staff, researchers, leaders, students, and non-clinical employees with an Ochsner ID. Print books can be borrowed for six (6) weeks at a time.


Where is the Medical Library physically located?

759 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    location

We are located on the campus of Ochsner Medical Center at 1514 Jefferson Highway, New Orleans, LA 70121. We are on the first floor of the hospital along the History Walk corridor.


Does the Medical Library have a Lost and Found?

727 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    lost found

Ask a staff member at our Information Desk for any lost items. Please bring any found items to the Information Desk for staff to hold. If an item is not claimed, it is taken to Guest Services Department near the Jefferson Highway entrance.


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