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Find answers to regularly asked questions in our searchable FAQ.

How do I get Up-To-Date or DynaMed Plus on my mobile device?

22 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    remote mobile access

You can get access to these clinical decision support tools by creating a personal account when using the resource on a desktop computer. Click on the link in the upper right corner of the resource web page and create a new user account. It is best to do this within Epic, if possible. Then download the resource app for your device and login using your new personal login credentials.


How do I learn to use resources and services of the Medical Library?

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Our staff can demonstrate and offer guidance in using our resources—unscheduled or by appointment. We can provide anything from a brief overview of services to customized, in-depth, hands-on training in essential resources. Chat, text, call or email our staff for assistance. You can also make an In-Service Request for someone from our staff to present at your next department or team meeting.


How do I get a full-text article from a journal not subscribed to by the Medical Library?

21 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    ILLiad journals

To get articles from journals we do not subscribe, register for a free account with ILLiad, our inter-library loan and document delivery service. ILLiad is the fastest, most direct way to submit requests. Most requests are completed within 24 hours and delivered to your ILLiad account. You will be notified by email too.


How do I check out a book from the Medical Library?

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All books in the Medical Library collection are available for circulation to Ochsner-affiliated users, except for rare books and bound volumes of periodicals. To check out a book, first request a book account. Once this has been set-up, you can check out hard copy books from our collection located in the Medical Library stacks. To search for books, use the Medical Library Catalog.


How do I find something from the Ochsner Archives?

20 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    catalog archives search

Use our Archives Catalog to search for documents and digitized images from the archive collection. You can search by keywords, year, and material type. The Archives Catalog also features several collections of similar images and topics.


How can I recommend a journal or book for the Medical Library collection?

We appreciate recommendations for improving our collection. Use our Resource Purchase Request to make a suggestion. Be sure to include as much information as possible to assist in our evaluation of the resource. Please note that not all institutional subscription book titles are available in electronic or audio format.

Does the Medical Library provide medical advice?

18 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    medical advice

The Medical Library provides health information for educational use only. This should not be considered medical advice. Our staff is not trained to answer questions about medical conditions. For medical advice, please consult your doctor. You may also contact Ochsner On Call at 1-800-231-5257. This is a free service available 24/7 with specially-trained nurses who can help determine your best care options.

Where is the Medical Library physically located?

17 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    location

We are located on the campus of Ochsner Medical Center at 1514 Jefferson Highway, New Orleans, LA 70121. We are on the first floor of the hospital along the History Walk corridor.


How do I find the hard copy books available from the Medical Library?

16 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    catalog books

Start with using the Medical Library Catalog. In the left-hand drop-down list, change “Everything” to “Books Collection” for print books. Leave the right-hand drop-down list at “All Fields” or choose another field to refine your search. Enter your search term(s) in the search box and click the search button. A list of relevant results of hard copy books available from the Medical Library will be provided. Click on the book’s Title to retrieve its full record. At the bottom of the record will be a Shelf Number which indicates where in the stacks to find the hard copy book if it is available.


Are Medical Library resources and services found in Epic?

Yes. Links can be found in Epic by clicking on "WebLink Resources" located in the top nav. Look for Ochsner Medical Library on the the drop-down menu. There are links to clinical resources, our catalog, literature search request form,  ILLiad, and PubMed.

Where is the Medical Library physically located?

16 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 01, 2018    location

We are located on the campus of Ochsner Medical Center, 1514 Jefferson Highway on the first floor of the hospital along the History Walk corridor.


What is the ILLiad service from the Medical Library?

15 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    books ILLiad journals

Interlibrary loan internet accessible database (ILLiad) is the resource sharing management software used by the Medical Library to process and manage our interlibrary loan (ILL) requests. Through ILLiad, you can request and receive article and book chapter requests. There is no cost for this service for Ochsner staff and employees.


How do I access a journal issue or eBook from the Medical Library Catalog?

15 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    books access journals ebooks

Once you have found a journal or eBook you want to read, click on the term(s) to the right of “Electronic Access:” This is often a publisher’s name such as Clinical Key, Wiley, or Ovid. When you click on the link, you will be redirected to the eBook’s Table of Contents or to the journal’s website, either to the current issue or to a page listing volumes and issues from which to choose.


How do I access Medical Library subscribed journals and eBooks when offsite?

15 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    remote resources access

Read these instructions for remote access. BrowZine is an ideal way to get full-text articles from our journals. EZproxy offers remote access to both our journal and eBook holdings. Each method will require logging in with your Ochsner/Epic credentials. Contact Medical Library staff for assistance if you have technical questions.


I have an interesting fact or story I’ll like to tell about Ochsner for the Archives Collection...do you record these?

14 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 10, 2018    donation archives oral history

Yes! We have an ongoing oral history program and want to know more about your story. Please contact the Medical Library either by email or phone and our archivist will be in touch with you.


Does the Medical Library have a Lost and Found?

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Ask a staff member at our Information Desk for any lost items. Please bring any found items to the Information Desk for staff to hold. If an item is not claimed, it is taken to Guest Services Department near the Jefferson Highway entrance.


Can I use any image I find in the Ochsner Archives Catalog?

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Email medicallibrary@ochsner.org for permission to use any images from our Archive Collection. Images in our Archives Catalog contain a watermark which will be removed once permission to use an image is granted.


Can I sell you my donation to use in the Ochsner Archives?

14 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    donation archives

Ochsner is a non-profit organization and due to policy, we cannot pay for donations.


Who can use the Medical Library?

13 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    services resources

Medical Library resources and services are available to all Ochsner employees across the entire system. This includes Ochsner physicians, residents, nurses, clinical staff, faculty, students studying or training at Ochsner, and administrative leaders.

Do I need to be an Ochsner employee to check out books from the Medical Library?

13 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    books

Yes, you must be employed by Ochsner to check out books. Circulating books may be checked out for three weeks at a time. Books can be checked out in person during our business hours (7:30 AM to 5:00 PM) or we can mail them to your location.


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