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Find answers to regularly asked questions in our searchable FAQ.

Can the Medical Library help with a journal club?

745 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 28, 2019    full-text access journals journal club

If your unit or department wants to start a journal club or re-energize an existing one, the Medical Library can help. We'll need you to choose a group facilitator and recruit group participants but our staff can assist with selecting the most relevant or current articles for review and discussion. We can obtain the full-text articles for you too if you have issues accessing it. Read about the journal club support we provide.

How do I get UpToDate on my mobile device?

200 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 13, 2019    access mobile remote UpToDate

To get access to UpToDate (a clinical decision support tool) on a mobile device, first create a personal UpToDate account on a desktop computer on the Ochsner network. Click on the "Register" link in the upper right corner on the UpToDate home page and create a new user account. It is best to do this when logged into Epic to confirm your computer is on the Ochsner network. Next download the UpToDate app to your device. Finally, open the app and enter your new personal account login credentials. UpToDate on your mobile device requires monthly authentication but by logging into Epic during the month, this should happen automatically. 


How do I get a full-text article from a journal not subscribed to by the Medical Library?

180 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    ILLiad journals

To get articles from journals we do not subscribe, register for a free account with ILLiad, our inter-library loan and document delivery service. ILLiad is the fastest, most direct way to submit requests. Most requests are completed within 24 hours and delivered to your ILLiad account. You will be notified by email too.


How do I earn CME credit using UpToDate?

175 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 27, 2019    resources CME UpToDate

UpToDate (a clinical decision support tool) is an accredited learning resource that can earn users AMA PRA Category 1 Credit™. To activate this feature, create a personal UpToDate account on a desktop computer on the Ochsner network. Click on the "Register" link in the upper right corner on the UpToDate home page and create a user account. It is best to do this when logged into Epic to confirm your computer is on the Ochsner network. Then, when you research a clinical question in UpToDate, your search activity and time spent is tracked and held in your personal account. Watch an online Help Demo (select "CME/CE/CPD Credits" from the Playlist menu) for more details and on how to redeem your CME credits.


How do I access Medical Library subscribed journals and eBooks when offsite?

149 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Feb 20, 2019    access resources remote

Read these instructions for remote accessBrowZine is an ideal way to get full-text articles from our journals. Read by QxMD is a moble app that can be downloaded to your smartphone or tablet for mobile access to our subscribed journals. EZproxy offers remote access to both our journal and eBook holdings. Each method will require logging in with your Ochsner/Epic credentials. Contact Medical Library staff for assistance if you have technical questions.


Does the Medical Library provide medical advice?

147 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    medical advice

The Medical Library provides health information for educational use only. This should not be considered medical advice. Our staff is not trained to answer questions about medical conditions. For medical advice, please consult your doctor. You may also contact Ochsner On Call at 1-800-231-5257. This is a free service available 24/7 with specially-trained nurses who can help determine your best care options.

What is the ILLiad service from the Medical Library?

139 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    ILLiad journals books

Interlibrary loan internet accessible database (ILLiad) is the resource sharing management software used by the Medical Library to process and manage our interlibrary loan (ILL) requests. Through ILLiad, you can request and receive article and book chapter requests. There is no cost for this service for Ochsner staff and employees.


How do I check out a book from the Medical Library?

137 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 10, 2018    catalog check out books

All books in the Medical Library collection are available for circulation to Ochsner-affiliated users, except for rare books and bound volumes of periodicals. To check out a book, first request a book account. Once this has been set-up, you can check out hard copy books from our collection located in the Medical Library stacks. To search for books, use the Medical Library Catalog.


Can I sell you my donation to use in the Ochsner Archives?

136 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    donation archives

Ochsner is a non-profit organization and due to policy, we cannot pay for donations.


How can I recommend a journal or book for the Medical Library collection?

We appreciate recommendations for improving our collection. Use our Resource Purchase Request to make a suggestion. Be sure to include as much information as possible to assist in our evaluation of the resource. Please note that not all institutional subscription book titles are available in electronic or audio format.

Where is the Medical Library physically located?

131 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    location

We are located on the campus of Ochsner Medical Center at 1514 Jefferson Highway, New Orleans, LA 70121. We are on the first floor of the hospital along the History Walk corridor.


I have an interesting fact or story I’ll like to tell about Ochsner for the Archives Collection...do you record these?

131 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 10, 2018    oral history donation archives

Yes! We have an ongoing oral history program and want to know more about your story. Please contact the Medical Library either by email or phone and our archivist will be in touch with you.


How do I learn to use resources and services of the Medical Library?

129 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    services resources

Our staff can demonstrate and offer guidance in using our resources—unscheduled or by appointment. We can provide anything from a brief overview of services to customized, in-depth, hands-on training in essential resources. Chat, text, call or email our staff for assistance. You can also make an In-Service Request for someone from our staff to present at your next department or team meeting.


Do I need to be an Ochsner employee to check out books from the Medical Library?

128 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    books

Yes, you must be employed by Ochsner to check out books. Circulating books may be checked out for three weeks at a time. Books can be checked out in person during our business hours (7:30 AM to 5:00 PM) or we can mail them to your location.


How do I find something from the Ochsner Archives?

127 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    catalog search archives

Use our Archives Catalog to search for documents and digitized images from the archive collection. You can search by keywords, year, and material type. The Archives Catalog also features several collections of similar images and topics.


How do I access a journal issue or eBook from the Medical Library Catalog?

125 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    ebooks access journals books

Once you have found a journal or eBook you want to read, click on the term(s) to the right of “Electronic Access:” This is often a publisher’s name such as Clinical Key, Wiley, or Ovid. When you click on the link, you will be redirected to the eBook’s Table of Contents or to the journal’s website, either to the current issue or to a page listing volumes and issues from which to choose.


Are Medical Library resources and services found in Epic?

Yes. Links can be found in Epic by clicking on "WebLink Resources" located in the top nav. Look for Ochsner Medical Library on the the drop-down menu. There are links to clinical resources, our catalog, literature search request form,  ILLiad, and PubMed.

Does the Medical Library have a Lost and Found?

120 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    lost found

Ask a staff member at our Information Desk for any lost items. Please bring any found items to the Information Desk for staff to hold. If an item is not claimed, it is taken to Guest Services Department near the Jefferson Highway entrance.


Who can use the Medical Library?

119 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    services resources

Medical Library resources and services are available to all Ochsner employees across the entire system. This includes Ochsner physicians, residents, nurses, clinical staff, faculty, students studying or training at Ochsner, and administrative leaders.

Can I use any image I find in the Ochsner Archives Catalog?

116 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    catalog archives permission

Email medicallibrary@ochsner.org for permission to use any images from our Archive Collection. Images in our Archives Catalog contain a watermark which will be removed once permission to use an image is granted.


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