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Find answers to regularly asked questions in our searchable FAQ.

Can the Medical Library help with a journal club?

760 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 28, 2019    access full-text journal club journals

If your unit or department wants to start a journal club or re-energize an existing one, the Medical Library can help. We'll need you to choose a group facilitator and recruit group participants but our staff can assist with selecting the most relevant or current articles for review and discussion. We can obtain the full-text articles for you too if you have issues accessing it. Read about the journal club support we provide.

How do I get UpToDate on my mobile device?

215 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 13, 2019    remote UpToDate mobile access

To get access to UpToDate (a clinical decision support tool) on a mobile device, first create a personal UpToDate account on a desktop computer on the Ochsner network. Click on the "Register" link in the upper right corner on the UpToDate home page and create a new user account. It is best to do this when logged into Epic to confirm your computer is on the Ochsner network. Next download the UpToDate app to your device. Finally, open the app and enter your new personal account login credentials. UpToDate on your mobile device requires monthly authentication but by logging into Epic during the month, this should happen automatically. 


How do I get a full-text article from a journal not subscribed to by the Medical Library?

202 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    ILLiad journals

To get articles from journals we do not subscribe, register for a free account with ILLiad, our inter-library loan and document delivery service. ILLiad is the fastest, most direct way to submit requests. Most requests are completed within 24 hours and delivered to your ILLiad account. You will be notified by email too.


How do I earn CME credit using UpToDate?

193 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 27, 2019    resources CME UpToDate

UpToDate (a clinical decision support tool) is an accredited learning resource that can earn users AMA PRA Category 1 Credit™. To activate this feature, create a personal UpToDate account on a desktop computer on the Ochsner network. Click on the "Register" link in the upper right corner on the UpToDate home page and create a user account. It is best to do this when logged into Epic to confirm your computer is on the Ochsner network. Then, when you research a clinical question in UpToDate, your search activity and time spent is tracked and held in your personal account. Watch an online Help Demo (select "CME/CE/CPD Credits" from the Playlist menu) for more details and on how to redeem your CME credits.


Does the Medical Library provide medical advice?

162 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    medical advice

The Medical Library provides health information for educational use only. This should not be considered medical advice. Our staff is not trained to answer questions about medical conditions. For medical advice, please consult your doctor. You may also contact Ochsner On Call at 1-800-231-5257. This is a free service available 24/7 with specially-trained nurses who can help determine your best care options.

How do I access Medical Library subscribed journals and eBooks when offsite?

158 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Feb 20, 2019    remote resources access

Read these instructions for remote accessBrowZine is an ideal way to get full-text articles from our journals. Read by QxMD is a moble app that can be downloaded to your smartphone or tablet for mobile access to our subscribed journals. EZproxy offers remote access to both our journal and eBook holdings. Each method will require logging in with your Ochsner/Epic credentials. Contact Medical Library staff for assistance if you have technical questions.


What is the ILLiad service from the Medical Library?

151 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    books journals ILLiad

Interlibrary loan internet accessible database (ILLiad) is the resource sharing management software used by the Medical Library to process and manage our interlibrary loan (ILL) requests. Through ILLiad, you can request and receive article and book chapter requests. There is no cost for this service for Ochsner staff and employees.


How can I recommend a journal or book for the Medical Library collection?

We appreciate recommendations for improving our collection. Use our Resource Purchase Request to make a suggestion. Be sure to include as much information as possible to assist in our evaluation of the resource. Please note that not all institutional subscription book titles are available in electronic or audio format.

Can I sell you my donation to use in the Ochsner Archives?

148 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    archives donation

Ochsner is a non-profit organization and due to policy, we cannot pay for donations.


I have an interesting fact or story I’ll like to tell about Ochsner for the Archives Collection...do you record these?

144 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 10, 2018    oral history archives donation

Yes! We have an ongoing oral history program and want to know more about your story. Please contact the Medical Library either by email or phone and our archivist will be in touch with you.


Where is the Medical Library physically located?

143 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    location

We are located on the campus of Ochsner Medical Center at 1514 Jefferson Highway, New Orleans, LA 70121. We are on the first floor of the hospital along the History Walk corridor.


How do I learn to use resources and services of the Medical Library?

140 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    resources services

Our staff can demonstrate and offer guidance in using our resources—unscheduled or by appointment. We can provide anything from a brief overview of services to customized, in-depth, hands-on training in essential resources. Chat, text, call or email our staff for assistance. You can also make an In-Service Request for someone from our staff to present at your next department or team meeting.


How do I find something from the Ochsner Archives?

139 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    catalog archives search

Use our Archives Catalog to search for documents and digitized images from the archive collection. You can search by keywords, year, and material type. The Archives Catalog also features several collections of similar images and topics.


Do I need to be an Ochsner employee to check out books from the Medical Library?

138 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 09, 2018    books

Yes, you must be employed by Ochsner to check out books. Circulating books may be checked out for three weeks at a time. Books can be checked out in person during our business hours (7:30 AM to 5:00 PM) or we can mail them to your location.


Are Medical Library resources and services found in Epic?

Yes. Links can be found in Epic by clicking on "WebLink Resources" located in the top nav. Look for Ochsner Medical Library on the the drop-down menu. There are links to clinical resources, our catalog, literature search request form,  ILLiad, and PubMed.

Who can use the Medical Library?

132 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 28, 2018    resources services

Medical Library resources and services are available to all Ochsner employees across the entire system. This includes Ochsner physicians, residents, nurses, clinical staff, faculty, students studying or training at Ochsner, and administrative leaders.

Does the Medical Library have a Lost and Found?

132 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    found lost

Ask a staff member at our Information Desk for any lost items. Please bring any found items to the Information Desk for staff to hold. If an item is not claimed, it is taken to Guest Services Department near the Jefferson Highway entrance.


Can I use any image I find in the Ochsner Archives Catalog?

129 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 08, 2018    catalog archives permission

Email medicallibrary@ochsner.org for permission to use any images from our Archive Collection. Images in our Archives Catalog contain a watermark which will be removed once permission to use an image is granted.


How do I find the print books available from the Medical Library?

123 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Nov 19, 2019    catalog books

Start with using our Print Holdings Catalog. Enter your search term(s) in the search box and click the search button. A list of relevant results of hard copy books available from the Medical Library will be provided. Click on the book’s Title to retrieve its full record. Look for the book's Call Number which indicates where in the stacks to find the hard copy book if it is available.


How do I get Micromedex on my mobile device?

78 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 04, 2019    mobile Micromedex databases

To install Micromedex (a clinical drug reference database) on a mobile device, download the desired Micromedex app (there are three) to your device. Then open the app and login using the system password. Detailed instructions are found on the Micromedex Mobile App webpage which can be accessed when logged in to a computer on the Ochsner network. 

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